Refund policy
Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you're not happy for any reason, you can return your item(s) within 14 days of delivery for a refund or exchange.
Return Window: You have 14 days from the date of delivery to return items for a refund or exchange.
Return Address: Please send your returns to:
75 Ocean Avenue PO Box 2758 Kennebunkport, Maine 04046
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging with all tags attached.
- Returns must include the original receipt or proof of purchase.
- Refunds will be issued to the original payment method.
Return Shipping:
- We offer free return shipping for all eligible items.
- Please contact us at amyg@chicksmarina.com to request a prepaid return label.
Restocking Fee: We do not charge any restocking fees for returns.
Final Sale Items: All sale items (including items on sale) qualify as final sale and cannot be returned or exchanged.
Return Process:
- Contact us at amyg@chicksmarina.com to initiate a return and request a prepaid return label.
- Pack your item(s) securely in the original packaging.
- Affix the prepaid return label to the package.
- Drop off the package at any authorized shipping location.
Refunds:
- Refunds will be processed within 5-7 business days of receiving your return.
- Original shipping charges are non-refundable.
Exchanges:
- If you'd like to exchange your item for a different size or color, please contact us to arrange the exchange.
If you have any questions about our return policy, please contact us at amyg@chicksmarina.com.
